Support-Request

User-Forum request will be answered with priority.

 

Check out our FAQ, most questions are already answered.

 

Before you contact the support team, please:

  • write down the LED status (if possible)
  • use TILA to read the system logs, save the TILA log an email it to us
  • Don't do a factory reset before consulting the support team, you might delete data important to analyse the problem

 

For Sales Request use this form.

First Name (optional)

Surname

Company

Street

Town

Post Code

Country

Telephone

Fax (optional)

E-mail

.

Product details

Tixi Product

Type

Expansion

Telephone Connection

Tixi Firmware Version

.

Configuration Details & Description of Problem

PLC

Operating System

Parameter Software

Tixi Software Version

Problem Category

.

Bear in mind that we can only deal with enquiries

when sufficient information is provided about the problem!

Informationen

I wish to receive further information at regular intervalsPlease only answer my enquiry

Problem Description